Defence roles

• Casual, part-time and full-time opportunities
• Rewarding roles supporting Defence

We are seeking dedicated, safety-minded and customer-focused team members to support the Australian Defence Force through our ESS business.

Role Location:

• Townsville

Roles: 

• Site Administrator
• Lifeguard
• Gym Attendant
• Fitness Supervisor
• Cleaners
• Leading Hand
• Cleaning Supervisor

Your responsibilities will include:

• Site Administrator Responsibilities:
  • Provide administrative support to site operations, including work order coordination, reporting, document control, invoicing, receipting and goods receiving activities.
  • Maintain accurate records across scheduling, inventory and tracking systems, ensuring compliance, financial and operational data is recorded and reported correctly.
  • Support site leadership with daily administrative functions, stakeholder communication, compliance documentation and general office duties.

• Sport, Recreation & Aquatic Responsibilities:
  • Manage gym, fitness and aquatic facilities, ensuring compliance with safety standards, operational requirements and equipment maintenance.
  • Support and supervise facility users, conduct inductions, promote safe practices and deliver quality customer service.
  • Maintain emergency readiness and workplace safety by responding to incidents, providing first aid, reporting hazards and fostering teamwork and professionalism.

• Cleaning Responsibilities:
  • Maintain high standards of cleanliness across accommodation, offices, amenities and common areas in accordance with Defence and company standards.
  • Safely operate cleaning equipment and chemicals while adhering to workplace health, safety, environmental and hygiene requirements.
  • Support daily cleaning operations, stock control, inspections and customer service activities to ensure quality outcomes for Defence personnel.

• Cleaning Supervisor Responsibilities:
  • Supervise and coordinate daily cleaning and housekeeping services across site facilities.
  • Manage rosters, inspections, stock control and reactive cleaning requirements while maintaining compliance with safety and quality standards.
  • Provide leadership, coaching and stakeholder support while completing reporting, audits and operational administration activities.

• Leading Hand Responsibilities: 
  • Support daily cleaning operations across accommodation, offices, amenities and common areas while maintaining high cleanliness and presentation standards.
  • Operate specialised cleaning equipment, perform periodic cleaning activities and assist with the coordination of daily cleaning schedules.
  • Promote a positive safety culture by following workplace procedures, reporting hazards and supporting team members to achieve operational requirements.

Mandatory Requirements (All Roles):

• Australian Citizenship (required to obtain Defence Security Clearance).
• Ability to obtain and maintain a National Police Check and Defence Security Clearance.
• Current Australian Driver’s Licence and reliable transport.
• Strong communication and interpersonal skills, with a friendly, reliable and professional approach.
• Ability to work effectively within a structured, high-compliance Defence environment.
• Demonstrated commitment to safety, teamwork and operational excellence.

Site Administrator Role:

• Previous experience in administration, preferably in a site-based or operational environment.
• Strong attention to detail with experience in reporting, record management, invoicing and data entry.
• Proficiency in Microsoft Office applications, including Word, Excel and Outlook.

Sport & Recreation Roles:

• Current First Aid and CPR certification, including the ability to administer oxygen.
• Minimum 3 years' experience in fitness, recreation, sports, aquatics or a related supervisory role (where applicable).
• Previous experience in a gym, recreation, aquatic or customer service environment preferred.
• Experience managing staff rosters, attendance and performance (Fitness Supervisor role).
• Certificate III or IV in Fitness (essential for Fitness Supervisor role).
• Certificate III in Fitness highly regarded for Gym Attendant roles.
• Current Lifeguard Award (essential for Lifeguard roles).

Cleaning Role:

• Previous cleaning, housekeeping or facilities experience preferred.
• Strong focus on safety, teamwork and maintaining high cleaning standards.
• Ability to work flexible shifts.

Cleaning Supervisor Role:

• Proven experience in a supervisory cleaning, housekeeping or facilities services role.
• Strong leadership, team management and organisational skills.
• Competency in Microsoft Office applications and operational reporting.

Leading Hand Role: 

• Previous experience in a cleaning, housekeeping, hospitality or facilities services environment.
• Experience using specialised cleaning equipment and conducting periodic cleaning activities is highly regarded.
• Strong communication skills with the ability to work independently, support team members and maintain high service standards.

Why join us? 

• Be part of a national organisation supporting the Australian Defence Force.
• Job security with a global leader in facilities and hospitality services.
• Supportive team culture and great workplace benefits.
• Ongoing training and career development opportunities.