Medical Receptionist

We are currently seeking a Medical Receptionist and Contact Centre Agent (Dual Role) to join our team in Wagga Wagga. This is a full-time position working Monday to Friday. Training will initially be conducted between 8:30am – 5:00pm, after which, shifts will be scheduled between the hours of 7:30am – 8:00pm.   

Role Overview:  

As a Medical Receptionist and Contact Centre Agent, you will be the first point of contact for our patients.  

Your responsibilities will include:  

• Greeting patients warmly and assisting with check-in procedures.  
• Answering emails and phone calls promptly and handling inquiries professionally.  
• Advising patients of preparation prior to relevant scans.  
• Billing procedures – private, Medicare, workers compensation, and DVA.  
• Collaborating with clerical and technical staff, radiologists, and referrers.

What we’re looking for:  

✅ Demonstrates exceptional attention to detail.  

✅ Maintains a high level of accuracy in a fast-paced environment.  

✅ Clear verbal and written communication skills.  

✅ Strong organisational abilities to manage appointments and patient flow.  

✅ Confidence working across multiple screens and systems.  

✅ Ability to perform shifts at all clinics as needed.  

What we can offer you:  

🌱 Wellbeing benefits  

• Fitness passport, including full gym access and a range of classes  
• Supportive management that values your well-being  
• Discounted and bulk billed scans and services for you and your family  

📚 Learning and development  

• Comprehensive training to help you put your best foot forward in the role  
• Career opportunities across our diverse Network  

🏠 Workplace Experience  

• Collaborative and inclusive team  
• Free parking onsite and a quick walk to trains/buses  
• Lots of uniform options to suit your preferences at no cost to you with annual top ups  

💵Compensation  

• Industry-competitive salary and benefits package  
• Annual Remuneration Review  

With over 250 clinics and 4000 staff, I-MED Radiology is Australia’s largest Radiology Network. As an industry leader, we have the resources to grow your skills and provide opportunities for a range of career advancement pathways.   

How to Apply: Ready to contribute to exceptional patient care? Click apply now and upload an updated CV.