Lead Cardiac Physiologist - HC - Cardiac Physiologist

Position Summary  The Lead Cardiac Physiologist is a clinical and operational leader responsible for delivering high-quality, efficient, and patient-centred cardiac diagnostic services across Advara HeartCare WA. The role is accountable for: Driving clinical excellence and consistency of care Improving service access, utilisation, and throughput Leading day-to-day team performance and capability uplift  Working in partnership with the other Lead Cardiac Physiologists, this role plays a key part in optimising service delivery, reducing wait times, and ensuring sustainable business performance across all sites.    Key Responsibilities  1. Leadership & Team Performance  Provide visible, hands-on leadership across sites, setting clear expectations for performance, professionalism, and patient care  Drive a high-performance culture with accountability for output, quality, and teamwork  Coach and develop staff to improve:  Clinical competency  Productivity (e.g. tests/day, list utilisation)  Patient interaction standards  Proactively manage underperformance and behavioural issues in partnership with Leads  Act as a go-to escalation point for operational and clinical issues    2. Service Delivery & Business Performance  Own delivery of daily and weekly service capacity targets  Actively manage and optimise:  List utilisation  Patient flow  No show / cancellation rates  Identify and implement initiatives to:  Reduce waitlists  Reduce no show rates Improve device utilisation rates and maximise use of available equipment and rooms  Increase throughput without compromising quality  Work with leadership to ensure alignment between staffing and demand  Contribute to achieving revenue and margin targets through efficient service delivery    3. Workforce & Rostering Accountability  Develop and manage rosters aligned to demand and service targets  Ensure appropriate skill mix across sites and modalities  Manage short-term workforce gaps (leave, sick, surges) with minimal service disruption  Approve payroll with accountability for accuracy and cost control  Support workforce planning to address:  Leave impact  Capacity constraints  Growth opportunities    4. Clinical Quality & Governance  Ensure consistent delivery of best-practice cardiac testing across all sites  Drive standardisation of protocols, workflows, and reporting quality  Lead clinical quality initiatives including:  Audit and peer review participation  Incident review and learning  Reduction of variability in test quality  Maintain oversight of:  Accreditation requirements  Infection control and safety standards  Actively contribute to a culture of clinical excellence and continuous improvement    5. Continuous Improvement & Innovation  Identify and implement process improvements that enhance:  Efficiency  Patient experience  Staff workflow  Support rollout of:  New technology  Digital workflows  Service model changes  Use data (where available) to inform decisions and track improvements    6. Patient & Referrer Experience  Ensure delivery of a consistent, high-quality patient experience across sites  Support timely access to care, particularly for urgent referrals  Maintain strong working relationships with:  Referrers  Cardiologists  Resolve patient or referrer issues promptly and professionally    7. Operational Oversight  Ensure equipment uptime and readiness to support service delivery  Oversee consumables and clinical asset management  Coordinate daily operations to ensure smooth clinic flow    8.  Required Skills & Experience Advanced clinical competency in cardiac diagnostics  Demonstrated experience in leading teams and driving performance outcomes  Strong understanding of healthcare operations and service delivery models  Ability to balance clinical quality with efficiency and access  Excellent communication, problem-solving, and decision-making skills Our purposeImprove Australia’s Heart Health Our Vision A future where world-class care, is the standard of care. Our Mission Through individualised care, research and world-leading outcomes, we will reduce the impact of heart disease in Australia Our Values We Care: We have empathy for our patients and listen to understand. We’re considered in our actions and interactions with patients, peers and partners. We approach all situations with support, compassion and kindness, and an understanding that no two people or their experiences are the same. We Advance: We’re committed to always advancing and improving our care. We take initiative, remain curious and innovate to deliver world-class patient care. We Work Together: Advancing care can’t be done alone. We need to do this together, in parallel with each other, our patients and our partners. We continuously collaborate and work with the skills of those around us. We’re unified and motivate others to succeed because every little win is a win for us all. We Deliver: We follow through on what we say we’ll do. We measure our outcomes to hold ourselves accountable for our actions and deliver world-leading patient outcomes. We’re agile in our approach, which enables us to continually deliver for our patients, referrers, partners and each other. Interested? Apply today and become part of a team that's shaping the future of cardiovascular care across Australia.Advara HeartCare is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace where everyone feels respected, valued and supported. We encourage applications from people of all backgrounds, experiences and communities.