Audio Visual Officer

Audio Visual Officer

Location: Canberra, onsite
Contract: Expected to commence 27 October 2026 and run until 30 June 2027, with two possible 12-month extensions
Clearance: Active NV1 required before commencement

We are seeking a Service Management Officer /Audio Visual Officer to support meeting rooms, presentations and video conferencing across a large government environment. You will manage audio visual requests from intake to resolution, help staff prepare for meetings and work with vendors when specialist support is needed.

What you’ll do

• Set up and support meeting rooms, presentations and video conferences.
• Troubleshoot connection, sound and display issues.
• Triage requests received through ServiceNow, email and phone.
• Confirm event requirements, coordinate vendor support and keep service records up to date.
• Provide timely support when priorities change. Some work outside standard business hours may be required during major events.

What you’ll bring

• Experience supporting audio visual and video conferencing systems in a corporate or government setting.
• Strong troubleshooting, communication and customer service skills.
• The ability to manage competing requests and work collaboratively.
• A current Class C Australian driver licence, or the ability to obtain one.

Experience with Microsoft Teams Rooms, Crestron, Extron, Q-SYS, executive meetings or hybrid events would be an advantage.

To apply, please provide a CV of no more than three pages and a one-page pitch addressing the requirements above

To be considered for the role click the 'apply' button or for more information about this and other opportunities please contact Rashmi Kapse on + 612 6151 9206 or email rkapse@paxus.com.au and quote the 275341 job reference number.

Paxus values diversity and welcomes applications from Indigenous Australians, people from diverse cultural and linguistic backgrounds and people living with a disability. If you require an adjustment to the recruitment process, including the application form in an alternate format, please contact me on the above contact details.