Service Consultant / Reception - Residential Construction
Search4$70k
Listed 1 Oct 2026
A leading WA residential builder is looking for a Service Consultant with reception and customer‑support duties to join their busy service & maintenance team. If you’ve worked in insurance, real estate, building suppliers or any client‑facing role, this is a great chance to step into residential construction and grow your career.
You’ll support homeowners, coordinate maintenance tasks, manage front‑desk enquiries, and learn the full residential process — perfect for someone wanting to become a well‑rounded all‑rounder in the industry.
Key Responsibilities
What You’ll Bring
Benefits
Keen to chat Zoe Brett — 0481 166 594 zbrett@designandbuild.com.au
You’ll support homeowners, coordinate maintenance tasks, manage front‑desk enquiries, and learn the full residential process — perfect for someone wanting to become a well‑rounded all‑rounder in the industry.
Key Responsibilities
- Maintenance coordination — organise remediation tasks and keep workflows moving
- Reception duties — greet visitors, manage calls, inbox triage, booking appointments
- Homeowner support — manage enquiries and provide clear progress updates
- Inspections & trade works — arrange inspections, emergency attendance and trade bookings
- Team & trade liaison — work with supervisors, internal teams and trade partners
- Record keeping — upload invoices, quotes and reports accurately
- Action tracking — monitor outstanding items and escalate complex matters
- General service admin — phone/email enquiries, documentation, follow‑ups
What You’ll Bring
- Experience in customer service, reception or client liaison
- Background in insurance, real estate, building suppliers or residential construction
- Strong communication and problem‑solving skills
- High attention to detail and solid computer literacy
- Ability to juggle multiple priorities with ease
- Friendly, proactive and team‑focused approach
Benefits
- Salary up to $75k + super
- Supportive, collaborative team
- Ongoing skills‑based training — both in‑house and on‑site
- Clear pathway to grow into service, admin, client liaison or construction support roles
- Social club with regular events and activities
Keen to chat Zoe Brett — 0481 166 594 zbrett@designandbuild.com.au