Practice Leader - Home & Living

Seeking great people to support great lives

Araluen is a registered NDIS provider, supporting adults with disability in their homes, in the community and from various services within Melbourne, Victoria. Araluen puts people in charge of their supports – we respect and promote that NDIS funding should result in choice-driven and tangible improvements to quality of life for all participants. Delivering imaginative, considerate, caring, and reliable support matters at Araluen – we are committed to exceptional services and to building trusting, respectful relationships with our participants, the people who are important to them and across the communities in which we operate.

Our Vision: Imagining and achieving better lives.

Our Mission: Inspiring, empowering and supporting people to have great lives!

Our Values: Respect you, See you, Hear you, Inspire you.  Empower you and Working together as one.

• 1 x Permanent Full Time position 
• Will oversee two sites (Lower Plenty & Mulgrave)
• Flexibility of working across the two sites

Araluen is seeking a Practice Leader to join our home and living team.

• Are you a person who seeks to inspire, empower and support individuals with a disability to have better lives?
• Are you a person who has a passion for leadership and management?
• Are you a person who wants to challenge your professional growth and learn new skills?
• Do you have sound administrative skills and a good knowledge of NDIS/Home & Living?
• Do you have experience in leading diverse teams?

Position Purpose

Practice Leaders provide high-level operational leadership to ensure the delivery of person-centred, rights-based services that promote independence, empowerment, and inclusion for participants. As a Practice Leader, you will guide, mentor, and support staff to deliver high-quality, proactive care aligned with best practices. You will play a key role in staff development, ensuring practices reflect Active Support, reflective learning, and skill-building that enhances participant outcomes.

All applicants must meet the Selection Criteria outlined in the Position Description and submit their Resume and Cover Letter. 

About Araluen

Araluen is one of the biggest support services for adults with intellectual disability in Melbourne. Operations include:

• Community Participation
• Home & Living and
• Chancez Café supported hospitality skills facility.

Our Vision:     Imagining and achieving better lives.

Our Mission:   Inspiring, empowering, and supporting people to have great lives!

Our Values:   Respect You, See You, Hear You, Inspire You, Empower You & Working together as One

This role will be overseeing two sites and the core hours would be Monday to Friday rotating roster hours will be between 6:30 am to 6:00 pm. There is a requirement to be on a roster for afterhours emergency support for Home & Living. Salary and employment conditions will be determined in accordance with the Social, Community, Home Care and Disability Services Industry Award 2010 (SCHADS Award), Social and Community Services Stream, Level 4 and will be commensurate with the successful candidate's qualifications, skills, experience, and demonstrated competencies.

If this role interests you, for a confidential discussion contact Sharon Browne, Senior Manager Home & Living on 1300 020 625. 

At Araluen, employment is subject to the satisfactory completion of a NDIS Worker Screening Check, Working with Children Check and current First Aid. 

The closing date for applications is C.O.B. 29 September 2026. 

At Araluen, we celebrate diversity and believe an inclusive workplace strengthens our community. We encourage applications from Aboriginal and Torres Strait Islander peoples, people living with disability, and people from all backgrounds who share our commitment to making a difference.

About You

You are an experienced and confident people leader with a proven track record of leading high-performing teams within disability, community services, supported independent living, health, aged care, or a related sector. You are passionate about supporting people with disability, driving positive outcomes, and developing capable, accountable and engaged teams.

Please note: Demonstrated people leadership experience is an essential requirement for this role. Applications that do not clearly demonstrate team leadership experience will not be considered.

Essential Requirements

You must have:

• Demonstrated experience in leading and managing diverse teams in a disability, community services, aged care, health, or similar environment.
• Proven ability to coach, mentor, performance manage, and develop team members to achieve quality service outcomes.
• Strong knowledge and practical application of the NDIS Practice Standards, particularly within Supported Independent Living (SIL) and Active Support environments.
• Experience managing operational performance, compliance obligations, quality systems, and service delivery outcomes.
• A track record of driving continuous improvement initiatives and maintaining high service standards.
• Excellent stakeholder engagement, communication, and relationship-building skills.
• Strong problem-solving, decision-making, and conflict resolution capabilities.
• A values-driven leadership style that promotes accountability, inclusion, collaboration, and person-centred practice.

Highly Desirable

• Formal leadership or management qualifications.
• Experience overseeing multiple sites, programs, or service areas.
• Understanding of contemporary disability support practices and positive behaviour support frameworks.

Why Join Us?

If you're an experienced leader who believes in respect, inclusion, empowerment and collaboration, we'd love to hear from you. Join Araluen and play a key role in leading teams that deliver meaningful outcomes for people with disability.

Apply today and help create a community where people feel seen, heard, valued and supported to thrive.