Receptionist/Customer Service
VM Group PtyListed 17 Sep 2026
VMA Promotional Products are looking for a Receptionist/Customer Service Consultant to help in the day-to-day operation of our business. You will be taking & making calls and talking to clients and helping them in their selection of products, talking to distributors and organising orders & shipments etc.
While age is not important, your attitude is, so we are looking for a hard-working individual in this fast-paced environment with a 'can do' attitude to grow with us.
This is a permanent part-time role (min. of 5-6 hrs per day) with a growing company.
Requirements
- Demonstrate a willingness to call existing clients on a daily basis
to secure new orders
- Proactive and effectively manage client orders and follow-ups
- Ensure all leads are entered into the CRM, effectively ensuring detailed
notes are logged along with the phone calls
- Set reminders and follow-ups as required
- Schedule and track orders, manage freight and delivery and keep the
client fully informed
- Provide Face to Face & Phone support in a courteous &
professional manner
- Provide effective and timely follow up of all client queries to
ensure all customer needs are met &/or exceeded
- Maintain professional internal and external relationships that meet
company core values
- Proactively establish and maintain effective working team
relationships with all departments
- You do not need a university degree - just common sense
IMPORTANT :
- You must be 100% fluent in English &
- LIVE IN AUSTRALIA ON THE GOLD COAST (or moving here soon).
- This is NOT A REMOTE JOB!
Benefits
The Culture:
We are a privately owned company with an in-ground culture to ‘Under Promise & Over Deliver’. We strive to excel in everything we do and this way we get our best referrals from our happy clients. You may also enjoy our team lunches & other activities as our staff are our biggest asset.
The Opportunity:
This is an opportunity to work with a professional well-established company with a wide range of existing clients plus expand into larger contracts as we grow.
APPLY HERE: https://recruit.visualmarketing.com.au/jobs/Careers