Service Delivery Consultant

RippleHire
Brisbane, QLDFull time

Listed 10 Sep 2026

Leads a large project or multiple projects that are significant in scope and impact. Works independently, with limited direction, and is evaluated through end results.
Responsiblities:
  • Manage Maximo queue assignments and ongoing validation of queue relevance.
  • Develop, implement, and audit processes, ensuring improvements are recognized and executed
  • Restored Incident Surveys and Voice Of the Client
  • Ensure Ticket Quality and adherence to established required ticket elements
Maximo and ITSM experience a plus.
Excellent communication skills.
Six Sigma training a plus.
Ability to analyze, negotiate, and effectively communicate globally and at all organizational levels.Demo Data