Personal Assistant

Personal Assistant – Civil Claims 12-month fixed-term contract | Full-time | Melbourne   About the role   We’re looking for an experienced Personal Assistant to join our Civil Claims team on a 12-month fixed-term, full-time basis. You’ll provide high-quality PA, secretarial and administrative support to our Practice Managers, Claims Managers and Medical Advisors, helping the team deliver an exceptional service to Avant’s members.     What you'll be doing   Providing proactive PA, secretarial and administrative support to the Civil Claims team Preparing correspondence, statements, submissions and other claims documentation Managing confidential claims files, records and correspondence Preparing and reviewing documents from digital dictation Processing payments, accounts and invoices Managing telephone enquiries and ensuring urgent matters are escalated appropriately Supporting government recovery applications and related administration Assisting with general administrative tasks across the team     About you   We’re looking for someone who is organised, proactive and highly detail-focused, with the ability to manage competing priorities and work confidently in a professional environment. You’ll ideally have: Previous experience as a Personal Assistant, Legal Secretary, Executive Assistant or similar Strong administration, organisation and time management skills Excellent written and verbal communication skills A high level of accuracy and attention to detail The ability to manage confidential information with discretion Previous legal, insurance or claims experience is desirable Strong Microsoft Office skills