General Manager - Travel Associates - Australia & New Zealand
Flight CentreListed 17 Sep 2026
We are looking globally across FCTG for a senior leader to lead Travel Associates Australia and New Zealand through its next stage of growth.
This is a significant commercial leadership opportunity with responsibility for the performance and future direction of an established luxury brand. The role will lead the growth of the business, strengthen its customer proposition, lead through an experienced leadership team and network, and protect the heritage and culture that makes Travel Associates distinctive while continuing to evolve the business.
The GM will have accountability across commercial performance, growth, brand and customer, people, product and the future technology agenda.
You'll be perfect if you have...
- Strong commercial acumen and the ability to drive growth and business performance
- Strategic thinking, with the ability to translate strategy into execution
- Experience leading through other leaders and building high-performing teams
- Strong customer orientation and an understanding of the importance of brand
- Learning agility and the ability to step into a new environment and learn quickly
- The ability to respect what makes an established business successful while being prepared to evolve it
- Curiosity about how technology, data and AI can support future growth and customer experience
- Strong communication, influence and stakeholder leadership.
Experience in luxury travel, luxury brands, multi-site operations, marketing, loyalty or similar environments would be valuable, but we are equally interested in transferable leadership experience from elsewhere across FCTG.
This opportunity is open to senior leaders globally. We encourage expressions of interest from people who believe their experience and leadership capability could translate to this role, even if their career to date has followed a different path.
Location: Sydney, Brisbane or Melbourne
What you will enjoy:
🙋🏾♀️Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry - Flight Centre Travel Group Australia is proud to be a certified Great Place to Work® Australia New Zealand Pty Ltd
👐🏽 Our People: FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability
🎉Development: Individualised, ongoing Learning & Development via communities of practice. Dedicated time to learn, share and collaborate skills, interests and goals, as well as contribute your own expertise and insights of others.
🔧Access to 'LinkedIn Learning' for ongoing skills development: over 24,500 courses in over 20 languages
🏆Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia’s leading retailers, health and wellness discounts, financial planning advice, employee share plan and more
🌏Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more
💎Brightness of Future: Career opportunities in a network of brands and businesses across the globe - we promote from within
🥦Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym
🌞Mental Health: Support and Employee Assistance Program for staff and family
🎉Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Bangkok in 2026)
🙏🏼 Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave
💚Sustainability: The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment
#LI-DB2#TA#LI-Onsite