Ecommerce Manager

Ecommerce Manager Perth, WA | Full-time

$110,000 + Super + Bonus (based on performance)

Drive the future of ecommerce for a leading WA retailer

Are you a hands-on Ecommerce Manager who thrives on improving websites, optimising customer journeys, and driving online sales performance?

Join a well-established WA furniture and homewares retailer currently investing in a major digital transformation across Shopify, CRM, and inventory systems. This is a rare opportunity to take true ownership of the ecommerce channel and directly shape its future growth.
This is not a coordination role. You’ll be responsible for building, improving, and optimising the online experience while delivering measurable commercial outcomes.

The Opportunity

Reporting into the leadership team, you will own the day-to-day performance of the ecommerce platform, ensuring the website is commercially strong, product information is accurate, and customers enjoy a seamless shopping experience.
You’ll be responsible for turning the website into a high-performing sales channel through data, merchandising, optimisation, and continuous improvement.

Key responsibilities

• Drive website performance including conversion rate, revenue growth, and customer experience improvements
• Manage Shopify product setup, merchandising, and site structure
• Optimise onsite search, navigation, and product discovery
• Lead SEO initiatives across a large, complex product catalogue
• Maintain accurate and fully optimised product data
• Ensure inventory accuracy between Retail Express (Rex) and Shopify
• Manage checkout experience including shipping rules and payment functionality
• Execute CRM campaigns and automated journeys through Klaviyo
• Monitor daily trading performance and report on key ecommerce metrics
• Coordinate external developers to deliver ongoing site improvements
• Manage a Virtual Assistant supporting product uploads and data maintenance

About you

You’re a commercially minded ecommerce professional who enjoys ownership, problem solving, and improving how online retail performs.
You’re comfortable working across systems, data, and customer experience, and thrive in fast-paced retail environments.
You will bring:

• 3+ years’ experience in an Ecommerce Manager or similar hands-on role
• Strong Shopify experience (product management, merchandising, optimisation)
• Experience working with large product catalogues
• Strong SEO and technical SEO knowledge
• Excellent analytical skills (GA4, Shopify Analytics, Excel/Google Sheets)
• Experience with POS-to-online integrations (Retail Express / Rex highly regarded)

Highly regarded but not essential

• Klaviyo experience
• Google Merchant Centre and product feed management
• Matrixify or similar bulk product tools
• Furniture, homewares, or high-SKU retail experience
• Omnichannel retail experience

Why join?

• Take full ownership of a growing ecommerce channel
• Join a successful WA retailer investing heavily in digital transformation
• Work in a collaborative environment where your ideas are implemented
• Influence ecommerce strategy while staying hands-on in execution
• Competitive salary package with bonus structure tied to performance

If you’re passionate about ecommerce, enjoy improving online performance, and want to play a key role in a business undergoing exciting digital change, we’d love to hear from you.