Account Manager, NSW

About Us

ManpowerGroup is a global workforce solutions organisation with a strong presence across Australia and internationally. We deliver recruitment, workforce management and talent solutions that support businesses and individuals. Our values — People, Knowledge, Innovation — guide meaningful connections and sustainable growth.

About the Role

As an Account Manager, you will manage a diverse portfolio of clients across industries such as logistics, warehousing, manufacturing and supply chain.

This is a hands-on role combining strategic account management with operational oversight, ensuring consistent service delivery, workforce coordination and compliance, while identifying opportunities to strengthen partnerships and grow accounts.

What You’ll Do

• Manage and develop a portfolio of industrial clients across NSW, ensuring high-quality service delivery
• Build strong, trusted relationships with client stakeholders across multiple sites
• Oversee end-to-end recruitment and workforce solutions
• Provide leadership and oversight of onboarding, inductions, rostering, timesheets and workforce coordination
• Drive a strong safety culture and ensure compliance with site and legislative requirements
• Identify opportunities to grow accounts and expand service offerings
• Partner with internal recruitment and delivery teams to ensure consistent candidate supply and experience
• Monitor performance, provide reporting and contribute to client reviews
• Implement continuous improvement initiatives to enhance workforce outcomes and efficiency

What You Bring

Essential

• Proven experience in industrial recruitment or workforce solutions within an account management capacity
• Strong stakeholder management skills, with the ability to influence at different levels
• Solid understanding of high-volume recruitment, workforce coordination and operations
• Knowledge of industrial relations, employment legislation and safety standards
• Strong organisational capability and ability to manage competing priorities

What We Offer

• Opportunity to manage and grow a diverse industrial client portfolio
• Ongoing professional development and career progression
• A values-driven, inclusive culture that supports innovation and success
• The ability to make a tangible impact across clients and workforce outcomes

Inclusion matters

We value diversity and inclusion. We welcome applications from people of all genders, cultures and backgrounds.