Customer Service Officer Port Hedland

Customer Service Officer Port Hedland

Your new company
Our The client is a well-established community-focused organisation based inPort Hedland, Delivering essential services and supporting local residents througharangeofcustomerandcommunityprograms.TheyareseekinganexperiencedCustomerServiceOfficertojointheirteamforanimmediatestartinafast-pacedandrewardingenvironment.
Yournewrole
Asthefirstpointofcontact,youwillprovideexceptionalcustomerservicetoabroadrangeofstakeholders,managingenquiriesviaphone,emailandface-to-faceinteractions.Youwillsupportdailyoperationsthroughbookingscoordination,paymentprocessing,administrativesupport,recordmanagementandstakeholderengagementwhileensuringaprofessionalandpositivecustomerexperience.
Whatyou'llneedtosucceed

• Previousexperienceinacustomerservice,receptionoradministrationrole.
• Strongverbalandwrittencommunicationskills.
• Abilitytomanagecompetingprioritiesinabusyenvironment.
• Excellentproblem-solvingandconflict-resolutionskills.
• ProficiencywithMicrosoftOfficeandCRMsystems.
• Aproactiveapproachwithstrongorganisationalskills.
• CurrentNationalPoliceClearance(orabilitytoobtainone).
• CurrentCClassDriver'sLicence.

Whatyou'llgetinreturn

• Immediatestartopportunity.
• Competitivehourlyrate.
• Full-timehours,MondaytoFriday.
• Opportunitytoworkwithinasupportiveandcommunity-focusedteam.
• ValuableexperiencewitharespectedorganisationinthePilbararegion.
• Potentialforongoingemploymentfortherightcandidate.

What You Need to Do Now
If you'reinterested in this role, click 'Apply Now' or contact Katie Croft on (08) 92659173 or Katie.Croft1@hays.com.au for a confidential discussion.

If this roleisn't quite right for you, but you're looking for a new opportunity, please getin touch to discuss your career goals.
#3019305