Administration/customer service

Administration Clerk  - General storage 

Our client is a global leader in cold storage supply chain, supplying chilled and frozen products across Australia. Due to recent growth, they are now seeking an experienced administration/customer service person to join their team in Laverton North.

Days/hours required:

• Monday to Friday 
• 1:30pm - 9:30pm 
• Must be flexible to support OT if required 

About the role:
This role is customer support for stores our client delivers to and duties will include the following: 

•  Check and process invoices, purchase orders, expense claims and other financial documents
• Maintaining filing systems for records, correspondence, reports and documents
• Answer phone calls, respond to emails and routed incoming mail
• Provide general office support such as photo copying, faxing and scanning documents
•  Process customer orders in a timely manner while ensuring accuracy of all data and entered into system 
• Create spreadsheets using Microsoft Excel to track inventory levels, sales figures and other data points
• Resolve customer inquiries or complaints in a professional manner both over the phone or through email communication 
• Update databases with new customer information or changes to existing accounts
• Prepare invoices for customers information or changes to existing accounts
• Prepare invoices for customers based on their purchase to existing accounts
• Ensure that all company policies are followed when dealing with customer vendors 

Requirements:

• Excellent communication skills
• Logistics experience 
• Multi tasker
• Team player 
• High attention to detail 
• Supply chain knowledge
• Experience on Microsoft
• Reliable and punctual
• A positive attitude and strong work ethic

This role is to commence ASAP. From $37+ ph