Customer Services Officer

• Variety at its best: Enjoy a role where no two days are the same
• Amazing company culture: Work with empowering peers in a supportive environment
• Hybrid working model: Flexibility with up to 2 days of remote work each week

About the Opportunity:
Appoint is excited to support a well-established business in the FMCG industry seeking a passionate Sales Support Executive in Milton. If you're looking for a company that celebrates your achievements and supports you through challenges, this is the place for you.

The Appointment:
Due to rapid growth, our client is expanding their close-knit, supportive team at the Milton Head Office. In this role, you will be empowered by your peers and help empower others to excel. You'll enjoy a varied role with duties including:

• Building long-lasting relationships with customers through regular interactions
• Processing sales orders, purchase orders, and credits via the business CRM
• Coordinating with transport and warehousing partners regarding customer orders
• Assisting the sales and procurement teams in maintaining inventory
• Supporting the finance team in keeping customer accounts up-to-date

The Appointee:
This role is perfect for a dedicated customer services professional who is ready to hit the ground running.

Bring your attention to detail and organizational skills, along with:

• Experience in a phone-based customer service role.
• Ability to handle complex client enquiries and meet deadlines.
• Strong relationship-building skills and an adaptable personality.
• A problem-solving mindset focused on making customers' lives easier.

What's In It For You?

• Hybrid model with up to 2 days working from home.
• Financial support for fitness activities, plus company yoga and CrossFit classes.
• Monthly and yearly bonuses to reward your hard work.
• Enjoy Friday drinks and celebrate your birthday with morning teas.
• Participate in company conferences and enjoy a stocked soft drink fridge.
• Thrive in an environment that empowers you to succeed.

If you have excellent communication skills and enjoy collaborating with vendors and stakeholders, we encourage you to "Quick Apply" today.

For a confidential chat about this opportunity, please call Cass at 0421 975 526.
Reference number: 1752431
Profession:Customer Service & Call CentreCustomer Service

Company: Appoint Recruit
Date posted: 4th Sep, 2026