Account Manager | MSP

Pathfinder Recruitment are excited to bring to market a great opportunity for an Account Manager to join a Melbourne based managed services provider (MSP). Working across a broad client base of SMBs in Melbourne, you will facilitate growth and ultimately the continued success of the business. You will be joining a great team with a supportive work culture, as well and learning and development initiatives. This role will be based primarily on-site. 
  
About you 
Ideally you have 3+ years experience in Account Management and a good technical understanding of IT products and services. Expertise in the Microsoft stack will be advantageous. You should be able to work autonomously as well as part of a team. Building trust with key stakeholders and maintaining client relationships will be critical to your success. Having a good track record of reaching KPIs as well as previous MSP experience is desired. 
   
Key skills 
  

• 3+ years experience as an Account Manager   
• Previous experience working in an MSP environment  
• Strong understanding of IT products and services, particularly Microsoft and cloud services 
• Ability to collaborate and align strategy, goals and objectives 
• Manage internal and external stakeholders 
• Excellent communication and customer service skills 
• Goal driven, able to take initiative as well as work as part of a team 

  
Key qualifications 

• Must be Australian Citizen or Permanent Resident to apply 
• NSW Drivers licence and own car required 

  
Ready to chat? 
Please Apply and we will be in touch with everything you need to know. Looking forward to hearing from you.