Senior CRM Strategist

• Fully remote role, based anywhere within Australia
• Joining the fastest growing retention Agency in APAC
• Strategic ownership of a portfolio of some of the biggest brands in eCommerce

This role will take strategic ownership of a portfolio of DTC brands and some of the biggest brands in eCommerce, owning the full Retention Strategy across Email, SMS, loyalty, automation, and subscription programs. 

The Opportunity: 
The chance to join APAC's fastest growing CRM & Retention Agency, working directly alongside the Founder and owning end to end strategic delivery for a number of clients. You'll manage a team of Account Managers, overseeing output & delivery across Automation, Lifecycle, Loyalty, Email & SMS and Subscription programs, whilst managing key client & stakeholder relationships. 

You'll use your hands on the tools experience to develop, shape & deliver solid results across a range of different clients, identifying new opportunities for growth & scale and reporting & presenting to key senior leaders. 

Experience Needed & What You'll be Working on: 

• A solid background in CRM & Retention Marketing, ideally in an Agency environment, with a focus on eCommerce, DTC & Retail 
• Indepth, hands on experience with Klaviyo, or similar platforms such as Yotpo, Emarsys, SFMC or Braze 
• Strong experience in owning & shaping CRM strategies, from brief & concept, through to execution
• Broad experience & exposure to all facets of CRM, including Loyalty, Automations and Subscription
• A solid track record in delivering uplift across all key metrics, from LTV, Retention & Engagement rates, as well as revenue increases 
• Deep data segmentation experience & the ability to analyse large data sets, database sizes & present actionable insights 
• A passion for living & breathing data, as well as commercial thinking, identifying new areas of opportunity & presenting these to the wider SLT

The Benefits: 

• A fully remote role, based anywhere in Australia, with flexible working hours to suit your schedule & a true work-life balance
• The chance to join APAC's fastest growing CRM & Retention Agency, currently securing 3-4 new clients per month 
• Working across a portfolio of some of the biggest brands in eCommerce, household names, with varying 
• Joining the business at a time of hyper-growth, with a clear pathway for the Strategy function to expand even further 
• Additional benefits, such as Annual Retreats to global locations 
• Joining a team culture that's built around innovation, continuous growth, working amongst a team of some of the best & brightest minds in CRM
• Working directly alongside the Founder, in a high-impact, strategically focused role 

Excited? You should be!

If this sounds of interest, please get in touch today & apply or send your resume to Charlotte - ******************************