Crisis Counsellor Advocate

• REF: REF407
• Date listed: 24 Sep 2026
• Location: Canberra
• Category: Mental Health & AOD
• Type: Permanent

Crisis Counsellor

HiTalent Recruitment is seeking an experienced Crisis Counsellor to join NFP in Canberra.

This is an opportunity to work within a highly regarded organisation providing critical support to individuals impacted by Sexual and Domestic Violence.

As a Domestic Violence Social Worker, you will deliver high-quality, trauma-informed interventions, advocacy, and crisis support. The role includes participation in a crisis roster, including after-hours and call-out services.

You will work within a feminist, client-centred framework, supporting individuals through recovery and navigating complex systems such as legal and medical pathways.

Key Details

• $53 - $55 per hour + super

• Full-time position
• Female-identified applicants encouraged to apply (requirement of the role)
• Rotating roster between 8:00 am and 11:00 pm, including weekends
• Flexibility available; however, full availability across 7 days is required

Key Responsibilities

• Deliver trauma-informed interventions, advocacy, and crisis support
• Participate in crisis phone and on-call response (including after-hours)
• Support clients navigating legal, medical, and support systems
• Conduct risk assessments and provide referrals
• Maintain accurate case notes, reports, and data
• Contribute to education, training, and community engagement

About You

• Relevant qualification in Social Work, Psychology, Counselling, or a related discipline
• Demonstrated experience supporting individuals impacted by trauma, sexual or domestic violence
• Strong knowledge of trauma-informed and feminist practice frameworks
• Excellent communication, advocacy, and report-writing skills
• Proven ability to manage a caseload both independently and as part of a collaborative team
• Commitment to a human rights-based, client-centred approach

Requirements

• Current driver’s licence
• Valid WWVP card
• Willingness to participate in after-hours and crisis roster
• Available to work weekends

Desirable

• Experience within advocacy or community services
• Knowledge of the ACT community services sector

If you are a compassionate and experienced clinician looking to make a real impact in a crisis and trauma setting, we would love to hear from you.