AO5- Case Officer

We are currently hiring an AO5 Case Manager Apply now to express interest!

Hays is seeking an experienced Case Officer to join a government organisation delivering tenancy management, compliance and community safety services across public housing portfolios in the Northern Territory.
In this role, you will manage a caseload of tenancy-related matters, investigate complaints and allegations, support sustainable tenancy outcomes and work closely with tenants, community organisations, government agencies and other stakeholders.

About YouYou will bring:

• Experience in case management, housing, community services, compliance or investigations.
• Strong conflict resolution and stakeholder engagement skills.
• The ability to interpret and apply legislation, policy and procedures.
• Excellent written communication and report writing skills.
• Strong organisational skills and the ability to manage competing priorities.

Desirable Experience

• Tenancy or housing management
• Community services or social services
• Compliance or investigations
• Tribunal or court-related matters

A current driving licence is required, along with the ability to obtain a Working with Children Clearance.

How to applyIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to: Vanessa.Hackett@hays.com.au or call 08 8943 6069If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.#3017180