Development Services - Business Support

Business Support Officer | Development Services | Local Council

Your new company
An exciting opportunity has become available for an experienced Business Support Officer to join a busy Development Services team within a progressive local council. This role will play a key part in supporting development applications, building certification processes and customer enquiries, ensuring high-quality administrative support is delivered across the department.
Your new role
Working within a collaborative team environment, you will provide professional administrative support across Development Services, assisting with a range of planning and certification functions. This is an excellent opportunity for someone who enjoys working in a fast-paced environment, has strong attention to detail and takes pride in delivering exceptional customer service.
Key Responsibilities

• Provide administrative support for development applications and planning processes.
• Assist with Building Certification administration, including Construction Certificates, Occupation Certificates and related documentation.
• Manage correspondence, records, reports and data entry activities.
• Respond to customer enquiries and provide accurate information to internal and external stakeholders.
• Maintain accurate records and assist with reporting and statistics.
• Support continuous improvement initiatives and compliance with relevant legislation and council policies.
• Work closely with team members to deliver efficient and responsive customer service

What you'll need to succeed

• Previous experience in a business support, administration or customer service role.
• Strong organisational skills with excellent attention to detail.
• Advanced skills across Microsoft Office applications.
• Excellent written and verbal communication skills.
• The ability to manage competing priorities in a busy environment.
• Experience working collaboratively within a team while also being able to work independently.
• A commitment to providing high-quality customer service.

What you'll get in return

• Opportunity to gain experience within Local Government.
• Supportive and collaborative team environment.
• Diverse role within a busy Development Services department.
• Potential for contract extension.
• Competitive hourly rate.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Jade Applegate now on 0472 622 534.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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