Payroll Support Officer

• Join a high-performing payroll team in a large, complex organisation

About Our Client

Our client is a large and highly respected organisation operating within a complex workforce environment. Following a period of significant change, they are now looking for an experienced Payroll Support Officer to assist with operational support, administrative workloads and payroll service delivery.

Job Description

• Support the Payroll Team with a broad range of payroll activities
• Process employee and worker set-up requests within Oracle and PeopleSoft
• Assist with onboarding activities including system access and employment record creation
• Manage high volumes of payroll-related tickets through the digital workflow platform
• Monitor and allocate tasks through the payroll ticketing system
• Maintain employee and non-employee records accurately and efficiently
• Support payroll processing activities and assist with data validation
• Respond to payroll enquiries from employees, managers and stakeholders
• Assist with managing large volumes of casual worker administration
• Support the administration of visiting contractors and other system users requiring access
• Maintain payroll records, documentation and shared databases
• Assist with backlog remediation activities and payroll data clean-up
• Work collaboratively with Payroll, HR and operational stakeholders to ensure service levels are maintained
• Contribute to process improvements and operational efficiencies

The Successful Applicant

The ideal candidate will have:

• Previous experience in payroll administration, payroll support or HR administration
• Strong attention to detail and data accuracy
• Experience managing workflow queues, ticketing systems or service requests
• Exposure to Oracle, PeopleSoft or similar HRIS/payroll platforms
• Excellent customer service and stakeholder management skills
• Confidence working through backlogs and process-driven workloads
• Strong Microsoft Excel and Office skills

What's on Offer

• Attractive hourly rate
• Opportunity to gain experience in a large, complex payroll environment
• Collaborative team with structured leadership support
• Immediate start available

If you are an organised and detail-oriented professional with a passion for payroll and finance, we encourage you to apply for this Payroll Support Officer role today!