Assistant to the Service Manager

Our customer has built an excellent reputation within their automotive niche - with an amazingly talented team that are in high demand for their service,  this is an exciting opportunity for someone who has a passion for all things automotive and wants to take the next step in their customer service/admin/service career as an Assistant to the Service Manager.

What You’ll Be Doing:

• Greet customers warmly and manage the end-to-end service experience
• Schedule and confirm service appointments, ensuring efficient daily workflow
• Liaise with internal teams and monitor job progress/update production schedules
• Prepare and complete documentation/schedules/updates and ensure our , systems up to date
• Deliver consistent follow-up and maintain strong customer relationships
• Liaise with external suppliers and book in work, follow up stock and customer enquiries
• Be part of a co-heasive team assisting other departments to ensure that exceptional service.

What You'll Bring:

• Must have automotive industry experience - for example a service advisor role, claims, in the workshop or parts interpreter etc
• Strong customer service skills and a passion for exceeding expectations
• High attention to detail and strong administrative accuracy
• Outstanding communication and time-management skills
• Ability to remain calm under pressure and juggle multiple priorities
• Team player with a proactive, positive attitude
• Current driver’s licence & Police Check required
• Prior Experience as a Service Advisor or similar role (advantageous but not essential)

What's on offer?

• Be part of the team - day shift 7am to 3pm Monday to Friday
• Live your passion! Surrounded by highly sort after vehicles.
• Enjoy working with a company with a great supportive culture

Interviews are taking place now!