Frontline Service Officer

• Admin / Secretarial / Office Support
• Administration
• QLD Other
• Contract or Temp

• Varied role combining customer service, administration and library services
• Make a genuine impact within local communities
• Contract with possibilty to extend

Middlemount, Dysart, Clermont, and Nebo Locations!

What's on Offer?

• Be the face of Council and make a genuine impact within the local community
• Diverse role combining customer service, administration, library services and community engagement
• Supportive team environment with ongoing training and career development opportunities
• Opportunity to build meaningful relationships with residents and community groups
• Stable local government position with variety, autonomy and purpose 

Key Responsibilities:

• Provide professional face-to-face and telephone customer service
• Respond to customer enquiries and process service requests
• Process payments, receipting and documentation accurately
• Manage facility bookings and administrative support functions
• Deliver library services including loans, returns and member support
• Assist with community programs, events and engagement activities
• Maintain accurate records, data entry and reporting requirements
• Promote Council services, resources and community initiatives

Highly Desirable:

• Previous local government experience
• Community services or library experience
• Experience processing payments and customer enquiries
• Blue Card or ability to obtain one
• Qualifications in customer service, business administration, library services or a related field

Apply now or contact Charlotte Falvey at charlotte@introrecruitment.com.au.