Pega Business Analyst

Hays
Sydney CBD NSW

Listed 13 Aug 2026

Closes 13 Aug 2027

Pega BA contract opportunity Work with a Fed Gov agency on a very respected program of work

We're partnering with a Federal Government organisation undertaking ongoing enhancements to a large-scale Pega case management platform. Following the successful implementation of a new Pega solution, the team is now focused on continuous improvement, feature enhancements, process optimisation, and stakeholder-driven change initiatives.
This is an excellent opportunity for a Business Analyst who has worked extensively with Pega and enjoys bridging the gap between business and technology teams.

What You'll Be Doing

  • Working closely with internal Pega delivery teams
  • Facilitating workshops and stakeholder consultations
  • Gathering, documenting and managing business requirements
  • Analysing current and future-state business processes
  • Developing process maps, specifications and recommendations
  • Identifying opportunities, risks and improvement initiatives
  • Supporting project delivery and change implementation activities
  • Engaging with a broad range of business and technical stakeholders

What We're Looking For

  • Proven Business Analysis experience within complex environments
  • Strong exposure to Pega platforms or Pega case management solutions
  • Ability to run workshops and elicit requirements from stakeholders
  • Experience documenting business processes and requirements
  • Strong communication and stakeholder management skills
  • Australian Citizenship is required

Nice to Have

  • Previous Federal Government experience
  • Exposure to legislative or compliance-driven project environments

What's On Offer

  • Hourly rate: $100 - $110 per hour + super
  • Initial 6-month contract
  • Hybrid working arrangements
  • Locations available across Canberra, Sydney, Melbourne, Brisbane, Adelaide, Perth, Darwin and Hobart
  • Opportunity to contribute to a nationally significant transformation program

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or send it to Lucia.Turner@hays.com.au.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
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