Personal Lines Broker

Hooker & Heijden
Melbourne, VICFull time

Listed 17 Sep 2026

Established Broking House is seeking an Account Executive to manage a portfolio of existing personal lines clients. This is an internal role requiring all aspects of client service including process documentation, quotations, renewals etc.

As the successful candidate you will have:

  • 2+ years of insurance broking experience.
  • Exposure to classes such as Home and Motor insurance
  • Prior experience undertaking all aspects of insurance broking including responding to client requests, all processing and documentation associated with the portfolio and claims management.
  • Excellent communication and negotiation skills.
  • Willingness to take direction from senior staff
  • Ability to work in a collaborative team environment.
  • Tier 1 broking essential.
  • Competent in IT and office procedures.
  • Winbeat and Sunrise experience



Duties in this role will include:


  • Maintenance of a portfolio of personal lines risks.
  • Processing quotations, endorsements, renewals and cancellations.
  • Proactively act upon new business leads provided by the brokerage
  • Identify opportunities for cross-sell and/or up-sell of product to clients
  • Working collaboratively with team members.