Call Centre/ Customer Service Ref: 200019396

No experience required First point of contact for a diverse range of customers, including the general public and business representatives Handle various inquiries, from general information and account updates to service related matters Start with entry level calls and progress to more complex tasks with experience About you: Outstanding Customer Service Skills - Passion for delivering excellent service Tech Savvy Comfortable navigating multiple computer systems Adaptability Ability to work efficiently in a fast paced contact center environment Multitasking Ability Manage multiple tasks while assisting customers Strong Communication Clear verbal and written communication skills Eagerness to Learn Willingness to grow and adapt to new processes Results-Driven Ability to meet KPIs and performance targets consistently Must be an Australian Citizen with an Australian passport or birth certificate available to send copies prior to interview and a 5 year footprint in Australia