Shop Supervisor

Employment Term: Permanent Full Time (Tuesday - Saturday) Location: Taringa Remuneration: $29.45 p/hr + Super + NFP Salary Packaging (save tax and increase your take home pay) + commission program for high performers Demonstrate a passion for Lifeline and its purpose, promoting its service and value to the community through personal actions, behaviours, practices and outcomes Manage all aspects of a retail operation and delegate responsibilities where appropriate to ensure sound business practices are adhered to and sales targets are achieved Work with staff and volunteers to review and monitor pricing, visual merchandising, promotional events and selling techniques to ensure that profitability is maintained and improved Maintain effective communication channels within direct team, regional support functions and external stakeholders and provide assistance to team members in handling customer complaints / enquiries Identify issues and opportunities based on selling and customer feedback Set objectives and prioritise tasks, ensuring objectives are tied to overall business strategy Coach and develop direct reports daily, ensuring development goals are linked to business objectives and improved performance