Retail Manager (General)

AKS DELUXE PTY LTD

This is a full-time Retail Manager (General) position with responsibility for managing the operational, staffing, stock, customer service and financial aspects of the retail establishment.

Benefits

• Competitive salary package plus superannuation 
• Full-time, stable employment 
• Supportive and friendly team environment 
• Opportunity to manage and lead an established retail team 
• Career development and professional growth opportunities 
• Hands-on role with responsibility across store operations 
• Work with a well-established local retail business 
• Employee discounts on selected products

Task & responsibilities

• Managing and controlling the overall day-to-day operations of the retail store.
• Determining appropriate product mix, stock levels and customer service standards.
• Monitoring stock levels and coordinating purchasing and ordering to ensure adequate availability of products.
• Liaising and negotiating with suppliers regarding product availability, pricing, quality and supply requirements.
• Assisting in developing and implementing purchasing, pricing, merchandising and promotional strategies.
• Monitoring product pricing and making recommendations to maintain competitiveness and profitability.
• Planning and coordinating the presentation, merchandising and promotion of products throughout the store.
• Monitoring sales performance, operating costs and other financial transactions to support the profitability of the business.
• Preparing and monitoring store budgets and assisting with cost control.
• Maintaining accurate records relating to stock levels, purchases, sales and financial transactions.
• Recruiting, training, supervising and coordinating retail staff.
• Preparing staff rosters and allocating duties according to operational requirements.
• Monitoring employee performance and providing ongoing training, guidance and support.
• Establishing and maintaining high standards of customer service.
• Assisting customers with product enquiries and resolving customer complaints in a professional and timely manner.
• Identifying opportunities to improve sales, customer satisfaction and overall store performance.
• Ensuring the store is maintained in a clean, organised and professional manner.
• Ensuring compliance with workplace health and safety requirements and relevant company policies and procedures.

Qualification & experience

• Relevant qualifications in retail management, business, management or a related field; and/or substantial relevant retail management experience.
• Demonstrated experience managing the operations of a retail establishment.
• Strong staff management, supervision and leadership skills.
• Experience in stock control, purchasing, supplier management and merchandising.
• Good understanding of retail pricing, sales performance and cost control.
• Strong customer service and complaint-resolution skills.
• Good organisational and time-management abilities.
• Ability to manage competing operational priorities in a busy retail environment.
• Strong communication and interpersonal skills.
• Sound understanding of workplace health and safety requirements.

About Company

Angelo’s Market is seeking an experienced and motivated Retail Manager (General) to oversee and manage the day-to-day operations of our retail establishment.

This is a hands-on management position responsible for ensuring the efficient operation of the store, maintaining high standards of customer service, managing stock and purchasing, supervising staff, and supporting the overall financial and operational performance of the business.

Work Type: Full time

Salary: $80000-95000

Job Publish: 07-09-2026

Job Expire: 07-10-2026

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