Retail Manager

Our client, LAIDLEY FUELS TRUST t/a Grantham Fuels, is seeking a passionate and experienced Retail Manager to lead the day-to-day operations of their store. This full-time position is ideal for a motivated professional who enjoys leading a team, delivering exceptional customer experiences, and ensuring the store operates efficiently while achieving business objectives. Job Title • Retail Manager Job Responsibility • Manage the overall retail operations of the store while maintaining high standards of customer service, profitability and operational excellence. Duties • Monitor daily sales activities and adjust product offerings to meet customer demand and seasonal trading patterns. • Manage inventory levels by forecasting stock requirements, coordinating supplier deliveries and reducing stock wastage. • Establish customer service expectations and ensure the team consistently delivers a welcoming and efficient in-store experience. • Plan and coordinate promotional activities, local marketing campaigns and in-store merchandising to increase customer engagement and sales. • Provide customers with product information and recommendations while supporting the sales team during busy trading periods. • Maintain accurate records relating to stock movements, daily sales, cash handling and other financial transactions. • Prepare and monitor store budgets, review operating costs and implement initiatives to improve profitability. • Recruit new employees, organise staff induction and training, allocate daily work responsibilities and oversee employee performance. • Prepare staff rosters to ensure appropriate staffing levels are maintained in line with business requirements. • Ensure the store complies with workplace health and safety requirements, food safety standards and company operating procedures. • Review business performance reports, identify opportunities for operational improvements and implement strategies to enhance efficiency and customer satisfaction. Qualification • AQF Diploma or higher. • 3-5 years of experience in related field. Salary • $75,000 – $90,000 + Superannuation Employment Condition • Full Time • 38 hours per week.