Salesforce Program Manager

Cox Purtell

About the client

A large, Brisbane-based education sector organisation found out the hard way what happens when a Salesforce program runs on status updates instead of delivery. An independent health check surfaced the real state of things: broken data models, access that shouldn't exist, integrations that don't talk to each other, and a backlog of work that was reported as done and wasn't. Salesforce professional services is now on-site for 12 months, and this role builds the internal team that works alongside them to actually fix it.

About the role

This isn't a program manager who flourishes a Gantt chart in a steering committee and calls it leadership. The last person in a seat like this one filled governance forums with noise instead of answers, and the organisation is done with that. You'll be the one who reads a health check and sees a plan, not a crisis. You'll run four workstreams (roadmap and governance, platform foundations, data foundations, strategic use cases), and you'll be judged on whether the platform is actually better in twelve months, not on how polished your reporting deck looked along the way. Two business units pull against each other on a shared platform. You'll need to hold that tension without pretending it isn't there.

Duties

• Run delivery across all four workstreams to a standard that survives scrutiny, not just a deadline
• Build governance reporting that tells executives the truth about risk and progress, not a version of it
• Own the program budget and vendor spend, and know exactly where every dollar is going
• Earn trust across business units who've been burned before
• Spot the risks that turn into fires and deal with them before they do

Requirements

• Real experience leading a Salesforce program through actual complexity, not just scale
• Multi-cloud depth across Sales, Service, Experience and Marketing Cloud
• A program or agile delivery certification that backs up the experience (PMP, PRINCE2 Practitioner, SAFe, CSM or PSM II)
• Financial and vendor management you can defend under questioning
• The stomach to walk into a program with a documented list of what's wrong and choose to fix it anyway

How to apply

If the words "platform health check" make you want to see the findings, not run from them, we'd like to talk.

Skills:

• Salesforce Program Manager
• Salesforce Transformation
• CRM Delivery
• Multi-Cloud Salesforce
• Brisbane
• Education Sector
• Program Governance
• PMP/PRINCE2/SAFe

About Company

We’ve been matching the right people with temporary and permanent roles since 1994 and as one of Australia’s most respected recruitment firms, our approach is to treat both our clients and our candidates the way we would like to be treated.

In our world, recruitment is about listening to what you want and only making the match when we believe we’ve found the right chemistry. And we’re good at it, as our retention figures show.

We are known for our long term relationships and long term placements, which is why so many people trust us with their recruitment needs, or with their entire careers.

We have three specialist areas across permanent, temporary and fixed term contracts. They are Corporate Support, Technology and Government. 

Salary: $1000-225000

Job Publish: 14-09-2026

Job Expire: 14-10-2026

Apply on: Salesforce Program Manager Job here!

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