Operations & Membership Officer

Operations & Membership Officer

Chirnside Park, VIC

Full time

Interstate and occasional international travel a few times a year

Whether your background is in events, marketing, account management or B2B partnerships, this role is a chance to take your skills into a national peak industry body. You'll coordinate trade shows (with international travel), drive member growth, manage sponsor relationships and deliver marketing campaigns, with a lot of variety from one week to the next. No association experience is needed, just the energy to get stuck in.

The organisation runs industry-leading events, including a flagship triennial trade exhibition, alongside a strong member services and partnerships program. With over 150 Australian-based company members, this is a genuinely varied role working closely with the General Manager, CEO and business partners across the full operations of the association.

What you'll be doing:

• Delivering clear, timely reporting on acquisition, sponsorship revenue, event performance and marketing engagement.
• Proactively identifying, targeting and converting new member companies to drive satisfaction, retention and growth.
• Coordinating the association's presence at domestic and international trade events, from stand design and staffing through to marketing and lead follow-up.
• Building and nurturing relationships with sponsors and service partners, and pitching new partners that resonate with the membership.
• Driving member communications across newsletters, LinkedIn, forums and other digital channels, including publications and member content.
• Managing the association's recurring events calendar, including its flagship exhibition, an annual awards program, and other member gatherings.

What we're looking for:

• 5+ years' experience in a customer-facing, coordination or business operations role (association, events or B2B environment preferred).
• Marketing experience (mainly social media and EDM creation).
• Strong relationship management and communication skills.
• Ability to work autonomously and manage multiple projects simultaneously.
• Excellent written and verbal communication skills in a professional context.

Great to have (not essential):

• Background in events coordination or trade exhibition delivery.
• Exposure to sponsorship or partnership management.
• Familiarity with the packaging, processing or broader manufacturing sector.

This is a fantastic opportunity for a relationship-driven operator who wants genuine variety, autonomy and the chance to play a key role in the continued success of a peak industry body.

Salary is competitive and commensurate with experience, circa $90,000 to $100,000 plus superannuation, with interstate and occasional international travel a few times a year.