ICT BUSINESS ANALYST

ALFA PTE

This JOB position of ICT Business Analyst is advertised by ALFA PTY LTD, ABN NO. 27631511905, having its head office in Melbourne 3000, and branches in Sydney & Adelaide

Working in the position of ICT Business Analyst atleast for a period of 5 years in the ICT  Software Solutions provider for ERP / Educational Training industry / Digital Learning 

Benefits

Working as an ICT Business Analyst specifically for Alfa PTE  in the Melbourne CBD (3000) offers a unique blend of standard tech sector benefits and highly specialized career advantages

Hands-on AI Integration Experience: Because Alfa PTE's core platform relies heavily on automated, real-time AI scoring analytics and mock test engines, you get to work directly on high-demand machine learning and automated scoring architecture

Solid Earning Benchmarks: Positioned well within Melbourne's competitive tech bracket, these specialized EdTech roles offer targeted salaries generally tracking between $88,000.00 to $99,000.00 for mid-level professionals

Task & responsibilities

Reporting to the Business Head

Should have the knowledge of Identifying the need for conducting software training programs and workshops in the field of Education, online Portals, E-commerce Digital training, as the technology has advanced and software has become an essential part of sales

Should be knowing how to conduct technical of functional presentations of ICT software’s on regular basis, assisting the pre-sales team to bring in new accounts and clients 

Must to have knowledge of installation of mobile applications on Android and IOS platforms on demonstration servers and creating users for trial run and demonstration purposes

preparing technical and commercial proposals for Alfa Software solutions

Creating business reports on the integration of essential software and tools. This also included coordinating with the University/College/Department staff to understand the requirements of the end-user and prepare training material as per the needs.

 Should have knowledge of systems & software installations

Analysing the need of the end-user and discussing the same with the developers.

Planning and preparing business architecture reports and act as a bridge between the developers & users.

Delivered exceptional follow-up and support to the attendees of the workshop and training program. This includes troubleshooting the installed software and resolving any issues that arose after the program was over

Should be able to travel and relocate based on the project and training schedule

Salary will be offered as per the industry standard between AUD 88,000.00 to AUD 99,000.00, based on experience 

Qualification & experience

Formal Degree: A Bachelor’s degree or higher qualification

Equivalent Pathway: In alignment with Australian tech standards, a minimum of 5 years of highly relevant industry experience can substitute for a formal qualifications

Industry Tenure: A minimum of 5 years of experience working specifically as an ICT Business Analyst.

Domain Expertise: Proven experience working within an ICT Software Solutions provider environments focusing on Enterprise Resource Planning (ERP), Educational Training platforms, Online Portals, or E-commerce industries

About Company

Alfa PTE (operating under the broader umbrella of Alfa Education) is a prominent Australian-based EdTech developer and training provider. Founded in 2019, the company specializes in Educational, ERP, CRM Solutions

Melbourne CBD Hub: The corporate headquarters is located in Melbourne, VIC 3000. This central site serves as their primary software Consulting and executive office

B2B White-Label Enterprise Software: A major commercial driver for Alfa is their proprietary institute software. They license their practice portals, custom mock modules, and self-managed admin consoles as white-label platforms to over 2,000 partner institutes and training centers globally

Mobile Ecosystem: They host a massive mobile interface, with over 1 million app downloads across iOS and Android ecosystems, supporting localized multi-language learning in 25 major global languages.

Work Type: Full time

Salary: $88000-99000

Job Publish: 16-09-2026

Job Expire: 16-10-2026

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