Retail Supervisor

Retail Supervisor • Permanent Role • $70K - $80K PA • Portsmith QLD POSITION We have a full-time position for a Retail Supervisor available in Portsmith, 4870 SKILLS Have at least a relevant AQF Certificate II or above and at least 12 months of relevant work experience. If no relevant qualification is held, at least 2 years of relevant work experience is required. RESPONSIBILITIES The Retail Supervisor is responsible for overseeing the daily operations of the store, ensuring customers receive excellent service and high-quality products. This role includes supervising staff, handling customer inquiries, maintaining stock levels, and ensuring the store operates efficiently and profitably. POSITION DUTIES • Deliver excellent customer service, maintain high standards and promptly address inquiries and complaints regarding products and services. • Provide staff with guidance on handling complex and challenging sales situations. • Organise and oversee work schedules, ensuring efficient task delegation. • Assist in the recruitment and training of new staff, promoting team growth and ensuring smooth transition into the team and workflows. • Resolve staff grievances and foster a positive work environment. • Regularly monitor stock levels, take inventory of goods and place orders for new stock to avoid shortages and maintain optimal inventory. • Ensure products are well-stocked and displayed correctly. • Ensure all goods and services are correctly priced. • Maintain a high standard of store organisation and cleanliness. • Enforce safety and security procedures to ensure a safe shopping and working environment. • Monitor sales performance, identify operational challenges or inefficiencies and recommend and implement solutions to optimise store operations. ADDITIONAL ATTRIBUTES • Ability to deliver a high level of customer service and exceed customer expectations • Excellent leadership abilities with the capacity to motivate and inspire a team • Excellent verbal and written communication skills • Strong time management and organisational skills • Take a proactive approach to problem-solving and continuous improvement SALARY The salary offered will be $70,000 to $80,000 per annum, negotiated based on your experience. TO APPLY Applications in Word format should be submitted via our website: https://precruitment.com.au/job-seekers/