Cafe Manager

Company Lawleys Bakery-Cafe Thombro PTY LTD Job Title Café Manager ANZSCO 141111 Position definition Full time position Pay $79,514.00 for 38 hr week. All extra hours paid Qualifications Degree advanced Diploma or Diploma in hospitality or management or both. Qualifications will be looked at alongside experience. Employment Experience 2 years with qualifications 3 Years without qualifications Essential Skills The candidate filling the position will be expected to have the following skills: We are looking for a motivated person to treat their cafe as their own. You hire your own staff, 5 day week roster (time permitted), every hour you work paid for, Head Office support, Team environment and ongoing support when you need it. Attention to detail. Ability to multitask. Main Tasks The successful applicant will have the ability to do the following Organises and controls the operations Lawleys cafe Develop action plans for the team to meet operational and organizational objectives managing and organising day to day operations of Lawleys Cafe planning and organising special functions as in Mother’s Day, Christmas etc. planning menus in consultation with Chefs, Cooks and Directors agreeing and managing budgets for the food side of the cafe arranging the purchasing and pricing of goods according to budget overseeing stock levels and the ordering of supplies for the cafe, coordinate with vendors and order supplies assist in recruiting and appointing new team members have good interview techniques Overseeing open and close procedures and financial transactions with staff and teaching procedures ensuring dining facilities comply with health regulations ensuring compliance with licensing, hygiene and health and safety legislation/guidelines and ensuring cafe is always clean, functional and of suitable appearance Teaching and training staff how to deal with customers to assess their satisfaction with meals and service and ensuring all complaints are dealt with by staff Assign rules and responsibilities to employees for operational effectiveness Identify and Address issues in cafe performance Monitor and manage Café staff by regularly conducting performance issues providing feedback and setting goals to improve performance Develop strategies and operational plans managing execution and measuring café results selecting, training and supervising waiting and kitchen staff ect may take reservations, greet guests and assist in taking orders be in charge of preparing weekly roster while considering multi-tasking training Take staff meetings and continue to better procedures as the industry is dynamic Deal with customer complaints delivering exceptional customer service