Hospitality Manager

All Occasion Cruises

This excellent opportunity will be offered on a Permanent Full-Time basis at 38 hours a week.

Benefits

• Professional growth
• A friendly team environment with a great community care spirit
• Ability to visibly see your impact on the business and its service

Task & responsibilities

• Overseeing and coordinating daily operations on our charters/events, ensuring high standards of hospitality and guest satisfaction
• Ensuring compliance with health and safety regulations, local laws, and company policies
• Conducting performance evaluations and providing ongoing training
• Handling guests' inquiries, feedback, and complaints professionally to ensure a positive experience
• Managing day-to-day operations of the cruise, from staffing to inventory management. 
• Ensuring the cruise complies with health and safety regulations

Qualification & experience

• At least 1 year of relevant work experience
• At least Diploma in relevant field is required
• Experience in leading a team
• Team management skills
• Ability to work in a fast-paced environment
• Positive communication skills, energy, and attitude
• Willingness to attend conferences, seminars, and workshops for personal and professional development as required

About Company

AO Cruises is a premier cruise line offering exceptional travel experiences across stunning destinations. We pride ourselves on delivering outstanding customer service and creating unforgettable memories for our guests.

Work Type: Full time

Salary: $80000-85000

Job Publish: 22-09-2026

Job Expire: 22-10-2026

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