Nursing Support Worker

Nursing Support Worker Full-time Glow Healthcare Australia Location:Paramatta, NSW Salary range: $$51,222–$60,000 plus superannuation About the Role: Glow Healthcare Agency provides nursing and health support services across aged care, residential and supported accommodation settings. As a Nursing Support Worker (NSW), you will assist nursing staff to deliver safe, respectful, client-centred care that promotes dignity, independence, and wellbeing. You’ll work under the supervision of a Registered Nurse or other qualified health professional, following nursing directions, care plans, and organisational policies and procedures. Duties and Responsibilities: • Assist clients with personal hygiene, grooming, toileting, and continence care • Support clients with safe movement and mobility, encouraging independence • Assist with transfers, hoist use, repositioning, and falls prevention (under supervision) • Provide emotional support, reassurance, and companionship • Carry out care tasks delegated by nursing staff in line with care plans • Monitor client condition and promptly report changes to the Registered Nurse • Assist with routine observations where appropriate (e.g., temperature, pulse, behaviour) • Support residents with hydration and nutrition, including mealtime and feeding assistance • Maintain accurate care documentation, progress notes, and clinical records as required • Complete clear and timely shift handovers and written communication • Follow infection control, PPE, medication safety (where applicable), and manual handling procedures • Communicate respectfully with clients, families (as appropriate), and the care team • Uphold client rights, choice, privacy, and confidentiality at all times • Identify and escalate WHS hazards, incidents, near misses, or safety concerns immediately • Report any suspected abuse, neglect, or exploitation in line with reporting requirements Skills and Qualifications: • Hold at least a relevant AQF Certificate III in Individual Support (Ageing, Disability or Health) or equivalent • At least 2–3 years of experience in a relevant position (aged care, disability, health support, residential care) • Strong knowledge of WHS, privacy/confidentiality, infection control, and safe manual handling • Confident written and verbal communication, including documentation and handover notes • Ability to work calmly and professionally, including in urgent or high-pressure situations • Comfortable working under clinical supervision and as part of a multidisciplinary team Employment requirements (must be able to maintain): • Current First Aid and CPR certification • National Police Check • Working With Children Check (if applicable) • Manual Handling and Infection Control training • COVID-19 vaccination certificate and/or immunisation history • Driver’s licence and own transport (if community-based support is required) How to apply: Submit your resume and a brief cover letter outlining your suitability for the role.