Student Counsellor

Salary $85,000 – $95,000 per year About the role Permanent Full time position. Join the dynamic team at Masiratna Study Abroad as a full-time Student Counsellor in our Melbourne office. In this pivotal role, you will be responsible for providing comprehensive academic and pastoral support to international students, ensuring their success and well-being throughout their studies. What you'll be doing Conduct one-on-one counselling sessions to address students' academic, personal, and cultural challenges Develop and deliver tailored support programs to help students achieve their educational goals Collaborate with faculty and administrative staff to monitor student progress and identify early intervention opportunities Organise and facilitate workshops and information sessions on topics such as study skills, time management, and mental health Serve as a trusted advisor, guiding students through the complexities of adjusting to life and study in Australia Maintain detailed records and provide regular reporting on student progress and engagement Contribute to the continuous improvement of student support services and policies What we're looking for Degree qualification in counselling, psychology, or a related field (preferred) 5+ years of experience working in a student services or higher education environment Excellent communication and interpersonal skills, with the ability to empathise and build rapport with diverse student populations Strong problem-solving and critical thinking skills, with the capacity to provide tailored guidance and support Thorough understanding of the challenges faced by international students and a demonstrated commitment to their academic and personal success Familiarity with relevant legislation, regulations, and best practices in student counselling and support Proficient in using student information systems and data analysis tools Multilingual (Arabic is a bonus) What we offer At Masiratna Study Abroad, we are committed to providing a supportive and inclusive work environment that enables our employees to thrive. We offer a competitive salary, generous leave entitlements, and opportunities for professional development and career advancement. Our comprehensive benefits package also includes access to private health insurance, employee wellness programs, and discounts on a range of products and services. About us Masiratna Study Abroad is a leading provider of international education services, supporting students from around the world to pursue their academic and personal goals in Australia. With a strong focus on student-centric support, we are dedicated to empowering our clients to achieve their full potential. Join our team and be a part of transforming the lives of the next generation of global leaders. Apply now to become our next Student Counsellor and make a meaningful impact on the lives of international students.