Community Safety Officer - Compliance & Administration Focus

About the Role

Join a high-performing local government team dedicated to community safety and regulatory excellence. This role is uniquely tailored for a detail-driven administrative professional with a solid background in local government compliance, statutory processes, and evidence management.

Unlike traditional field-heavy enforcement roles, this appointment prioritizes legislative interpretation, written investigation briefs, systematic documentation, and executive-level customer service delivery.

Core Accountabilities

• End-to-End Case Administration: Manage complex customer requests, maintain accurate electronic document registries, and audit compliance files to ensure audit-readiness.

• Regulatory Compliance & Enforcement: Apply local Council By-Laws, state legislation, and statutory procedures accurately and ethically.

• Evidence Gathering & Investigation Briefs: Take formal statements, compile evidence, conduct thorough desk and field investigations, and prepare comprehensive briefs for senior management review.

• Statutory Documentation: Draft, issue, and manage strict compliance timelines for Abatement Notices, Dog Control Orders, and formal warnings.

• Community Advice & Mediation: Serve as a trusted advisor on community safety standards, resolving public inquiries with tact, clarity, and professionalism.

• System & Policy Optimization: Identify operational efficiencies within existing SOPs and contribute administrative support toward overarching strategic management plans.

Skills & Requirements

• Experience: Proven track record in local government regulatory support, administrative compliance, or statutory investigations.

• Systems Proficiency: Expertise in land management databases, customer request management (CRM) software, EDMS, and Microsoft Office Suite.

• Communication: Outstanding written clarity for statutory briefs and formal correspondence; refined verbal communication for mediation and advice.

• Qualifications: Certificate IV in Local Government (Regulatory Services) or equivalent work experience.

• Mandatory Prerequisites: Current Driver's Licence, Police Clearance, and Child Safe Environment (Mandated Notification) certification.

Application Process

For a confidential discussion please contact Paige at paige.lovell@randstad.com.au.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Please click here to apply.