Retail Store Manager

Recruitment Links Australia

Tenley Pty Ltd t/a Oporto Bligh Park is looking for a Retail Store Manager who will take full operational ownership of planning, directing, and controlling our fast-paced retail food establishment. In your new role you will be responsible for managing daily trading, including the complex coordination of the drive-thru operation, drive store profitability, mentor crew members, and maintain strict brand and regulatory compliance.

Benefits

Salary range: $80,000 - $90,000 per Annum + Superannuation.

Task & responsibilities

• Select and adjust product availability using local preferences, seasonal trends, and daily performance data to ensure high-turnover items remain prioritised. 
• Oversee ingredient quantities and coordinate supplier deliveries to match kitchen needs and customer order volumes efficiently. 
• Coordinate in-store offers and customer loyalty initiatives, collaborating with marketing teams to boost engagement and repeat visits. 
• Track the movement of kitchen inventory and sales, ensuring accurate records using internal software and manual reconciliation processes. Maintain detailed sales and profit/loss reports. 
• Plan cost allocations for consumables, staff hours, and operational overheads based on past and projected sales outcomes. 
• Manage crew rosters and delegate daily responsibilities to match customer traffic and operational requirements across different service zones, with a strong focus on optimising speed of service within the shared dual-lane drive-thru. 
• Purchase stock and monitor stock levels by ensuring they stay within the established store budget. 
• Train new employees and delegate daily tasks and responsibilities effectively to maintain strict store standards. 
• Resolve customer complaints and issues, offering thoughtful solutions to maintain high levels of customer satisfaction across all service channels. 
• Maintain sales and profit/loss reports.

Qualification & experience

• A minimum of two years of relevant experience in a fast-paced retail or hospitality management environment is required. Experience managing or supervising high-volume drive-thru facilities will be highly regarded. 
• Proficient in quick-service restaurant inventory management software, staff rostering systems, and sales/P&L reconciliation. 
• Excellent communication skills are mandatory to manage operations and train local staff effectively. 
• Flexible to work full-time based on roster including mornings, evenings, weekends, and public holidays.
• Applicants must have full Australian work rights. 
• Australian Citizens or Permanent Residents are preferred.

About Company

Tenley Pty Ltd, trading as Oporto Bligh Park, is a premier quick-service restaurant franchise operating in South Windsor, NSW. Specialising in flame-grilled Portuguese chicken and high energy customer service, our busy store features a high-volume, shared drive-thru facility. We pride ourselves on exceptional trading standards and speed of service. We are currently seeking a highly capable, driven Retail Store Manager to lead our team, control operations, and optimise business growth.

Salary: $80000-90000

Job Publish: 03-10-2026

Job Expire: 02-11-2026

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