Support Coordinator/Community Worker

CONFIDO INVESTMENTS PTY LTD

About the Role

We are seeking an experienced and compassionate Support Coordinator/Community Worker to join our team. The successful candidate will work closely with NDIS participants, families, carers, service providers and community organisations to understand individual needs, coordinate appropriate supports and assist participants to achieve their NDIS and personal goals.

Key Responsibilities

• Assess the social, welfare and community support needs of individuals and families.
• Identify suitable health, welfare, employment, training and community services available to participants.
• Assist individuals to access appropriate community, welfare and support services.
• Provide information and guidance on available community resources and support programs.
• Develop and coordinate community support activities based on identified individual and community needs.
• Refer individuals to relevant government agencies, welfare organisations and other service providers where required.
• Liaise with community groups, welfare agencies, government bodies and service providers to coordinate appropriate assistance.
• Support individuals to develop life skills, independence and meaningful participation in the community.
• Identify barriers affecting access to community services and assist individuals to find practical solutions.
• Promote awareness of available community resources, services and opportunities.
• Maintain accurate case notes, service records and reports relating to participant support and progress.
• Monitor the effectiveness of community support arrangements and follow up on changing needs.
• Advocate for individuals to access appropriate community and welfare resources and services.
• Maintain confidentiality and comply with relevant organisational, workplace health and safety and service requirements.

Skills and Experience

• Relevant Diploma or higher qualification in Community Services, Disability Services, Social Services, Welfare or a related field
• Minimum 1-2 years of relevant experience in community services, disability support, NDIS support coordination or a related field
• Experience assessing client needs and coordinating appropriate support services
• Excellent communication, interpersonal and relationship-building skills
• Strong organisational and case management skills
• Ability to work independently and as part of a multidisciplinary team
• Strong understanding of person-centred practice, participant choice and confidentiality
• Current NDIS Worker Screening Check and Working with Children Check, where applicable

About Company

HEED WA is a registered NDIS provider based in Perth, Western Australia, providing personalised disability support services to NDIS participants across Perth WA. Our services include Support Coordination, community participation, daily living assistance, life skills development and psychosocial recovery support.

We are committed to empowering people with disabilities to exercise choice and control, achieve their individual goals and participate actively in their communities.

Work Type: Full time

Salary: $78000-82000

Job Publish: 06-10-2026

Job Expire: 05-11-2026

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