Office Administration & Customer Service Coordinator – Bus Transport

OFFICE ADMINISTRATION Quest Coaches is a proudly Australian-owned and operated bus charter and school transport company based in Ferntree Gully, Melbourne. We are looking for an experienced and reliable Office Administration person to join our team. About the role This is a hands-on office administration position supporting the day-to-day administration of our business. Your responsibilities will include: General office administration and data entry Answering phone calls and responding to emails Customer enquiries and bookings Preparing quotes and invoices Following up outstanding accounts Filing and maintaining accurate records Liaising with clients, drivers and suppliers Assisting with payroll and basic bookkeeping administration Supporting management with general administrative tasks Using computer systems and Microsoft Office/Excel About you We are looking for someone who: Has previous office administration experience Is organised, reliable and attention to detail Has excellent communication and customer service skills Is confident using computers, email and Excel Can work independently and manage competing priorities Is comfortable working in a busy environment Has a positive, professional and friendly attitude Previous experience in transport, logistics or a similar industry would be an advantage ?If you are an experienced administrator looking for a long-term position with a growing local business, we would love to hear from you. To apply: Please send your resume and a brief introduction outlining your experience.