Overview Provide exceptional service to all stakeholders while maintaining quality standards to ensure Service Level Agreements are met Key Accountabilities and Main Responsibilities Provide superior customer service to members, trustees and all stakeholders by processing request
Jobs at Link Group
19 listings in Docklands VIC 3008
Overview The Trustee Support Specialist contributes to the achievement of the team’s objectives by providing a specialist service to the staff from the Trustee. Primary Role: The primary role of the Trustee Support Specialist is to provide specialist assistance to the Trustee. Th
Overview The Complaints Officer, MRT Support acts as a key operational link between Australian Super and MUFG administration teams, supporting the end-to-end management of complaint-related administrative requests. The role triages and allocates incoming requests, coordinates wor
We are seeking a Complaints Officer to join our team and play a critical role in delivering fair, transparent and member-focused complaint resolution outcomes. This role is ideal for someone with experience managing complaints within a regulated environment who is passionate abou
We are seeking an experienced Team Leader to lead a team of Customer Service Officers and Administrators in supporting clients within the superannuation and insurance sector. This is a people-focused leadership role where your ability to drive performance, coach and develop team
Overview The Case Manager - Relationships provides a dedicated service to insurers and the client Trustee. This includes Death, Terminal Illness, Income Protection, Permanent Incapacity and Total and Permanent Disablement. The Case Manager - Relationships provides these services
Start your career with a global business that helps millions of Australians secure their financial future. At MUFG Pension & Market Services , you'll join a supportive, diverse team within Australia's leading superannuation administrator. No prior superannuation experience? No pr
Overview This position is responsible for a range of superannuation and administration activities which are part of the Administration Division, relating to the administration of our clients Superannuation products. The purpose of the role is to ensure that the clients/members ar
Start your career with a global business that helps millions of Australians secure their financial future. At MUFG Pension & Market Services, you’ll join a supportive and inclusive team within Australia’s leading superannuation administrator. No prior superannuation or insurance
Are you passionate about delivering exceptional service and solving complex problems? Do you thrive in a fast-paced environment where your initiative and attention to detail make a real impact? If so, we want you on our team! We’re looking for Customer Service Officers (Hub Speci
Overview The ER Lead provides expert advice and support on employee relations matters, fostering a fair, safe, compliant, and productive workplace. This role maintains a primary focus on end-to-end employee relations case management, including performance, conduct, psychosocial s
About the role The Senior Project Manager plays a pivotal role in delivering strategic projects that create value for our customers and organisation. You will lead cross-functional teams, take ownership of project outcomes, and navigate complexity with confidence. Leveraging stro
Team Leader, Insurance Services MUFG Pension & Market Services is a global business connecting millions of people with their assets – safely, securely, and responsibly. We have over 6500 employees across 4 continents and continue to grow every day. MUFG Retirement Solutions is th
About the role At MUFG Retirement Solutions, we're looking for an experienced Client Enablement Manager (CEM) to join our Client Delivery team. This is a highly visible role where you'll partner with one of our largest clients, working across business, technology and operational
Overview As the Manager Financial Crime Operations Corporate Markets, you will be responsible for overseeing the day-to-day operational execution of financial crime controls within the First Line of Defence. This includes Anti-Money Laundering (AML), Counter-Terrorism Financing (
Bring your expertise to an industry with purpose, scale and global impact At MUFG Pension & Market Services , your specialist workforce planning expertise translates directly into meaningful work supporting millions of Australians. As part of the largest business within a global
Join a superannuation leader backed by global scale, local expertise and a commitment to innovation. MUFG Pension & Market Services is Australia’s leading superannuation administrator — partnering with some of the largest and most recognisable funds in the country. Here, you’ll d
Location: Melbourne preferred | Open to consider applicants based in our office locations Work type: Permanent | Full-time | Hybrid working About the role MUFG Pension & Market Services is seeking an experienced Senior Risk & Compliance Analyst to join our second line Risk & Gove
Retire360, part of MUFG Pension & Market Services, partners with some of Australia’s largest and most recognisable superannuation funds to deliver high‑quality, member‑centric financial advice. In this role, you’ll apply your deep superannuation and advice expertise to help Austr
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