Auto & General

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The role The purpose of this position is to support the planning and implementation of a wide range of projects in the Product, Finance, Pricing & Underwriting area. The successful candidate will work closely with and develop their direct reports and with the Business and Technol

The role: This is a unique opportunity, to join our passionate team of Home Assessors within Australia’s fastest growing insurance company. The role of a Home Assessor is to assess and report on damages, discuss and agree upon best repair methods in conjunction with our panel of

The role Our Desktop Home Assessors are responsible for the end-to-end management of allocated claims, establishing the cause, scope, and cost of insured claims and the associated restoration, repair, or rebuilding of damaged property, while delivering excellent customer service.

We have an exciting opportunity for a dynamic and people-focused individual to join our North Lakes team as Head of Site Coordinator. In this role, you will oversee the day-to-day operation of the North Lakes site across four buildings, leading and managing a team of Receptionist

About the Role As our new Fraud Investigations Team Leader will be responsible for leading, coaching and developing a team of Fraud Investigators. You will monitor and improve performance, engagement & productivity while assisting the team to develop effective investigative and c

About The Role The role of a Home Assessor is to assess and report on damages, discuss and agree upon best repair methods in conjunction with our panel of home repairers and our internal claims team, while ensuring our customer service levels are of the highest standards. Our Hom

About the Role The Receptionist is an important role responsible for providing front of house support services to staff and onsite contractors. Work amongst an energetic team, working both collaboratively & independently across three sites. You will have a passion for customer se

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About the role Lead. Coach. Elevate. We're looking for a driven and motivated **Team Leader** to guide our Desktop Home Assessing Team based at our **Sunshine** office. You'll be at the forefront of how we assess and manage home claims, overseeing a team of Desktop Home Assessors

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The Role The General Manager Product Delivery is a key senior leadership role, responsible for the successful delivery of critical projects and continuous improvement initiatives amongst Product, Pricing, and Underwriting. This role combines strategic change management, cross fun

The role The WFP Platform Specialist is a key member of the Workforce Planning team, responsible for the operational support, optimisation, and administration of our core Workforce Planning technologies, Genesys WFP and Intradiem. This role ensures the effective functionality and

About the Role As a Senior Fraud Analyst, you will be at the forefront of protecting our genuine customers and ensuring fair outcomes for all policyholders. This critical role involves maintaining and enhancing sophisticated fraud detection models designed to identify and prevent

We need YOU! To help us make a difference. At Auto & General, we’re seeking enthusiastic and compassionate Home Claims Consultants to join our growing team in North Lakes. You'll be a vital part of our customer support team, providing exceptional guidance and support to individua

The role The Conversational Al Technical Specialist is responsible for the design, development, integration, and maintenance of robust and scalable Conversational Al solutions. This role translates conversational designs into technical reality, building the Al models and systems

The role The Senior Manager, Conversational AI will lead the newly established Conversational AI team, driving the strategy, development, and implementation of cutting-edge Customer / Third Party facing Agentic AI solutions across Auto & General. This role is pivotal in transform

About the role The Team Leader plays a pivotal role in guiding and overseeing the Desktop Home Assessing Team, who are responsible for virtual assessments of impacted properties, cost validation, ensuring high scope accuracy and end-to-end management of claims assigned to them. W

About the Role: Lead the transformation of our Home Building & Assessing Teams and unlock Auto & General's competitive edge in the market. You'll architect and execute a commercially sharp strategy that positions us ahead of the competition, while embedding robust controls and op

The role Our Desktop Home Assessors are responsible for the end-to-end management of allocated claims. Focusing on establishing the cause, scope, and cost of insured claims and associated restoration, repair, or rebuilding of damaged property whilst developing and maintaining exc