Business Analyst with OpenText

XPT Software Australia Pty
Sydney, NSWFull time

Listed 17 Sep 2026

  • 5+ years’ experience as a Senior Business Analyst, leading complex digital and integration initiatives across enterprise programs.
  • Demonstrated delivery experience on large-scale OpenText ECM programs—including Content Suite, xECM, InfoArchive, with strong capability in content analysis, migration strategy, metadata modelling, retention/records, and integration patterns.
  • Strong exposure to Cloud and SaaS delivery models, including understanding of environment strategies, deployment pipelines, non-functional requirements (performance, security, availability, compliance).
  • Deep experience defining API‑level requirements, covering:
    • Request/response structures and validation
    • Error handling and exception scenarios
    • Data mapping across upstream/downstream systems
    • Authentication/authorization flows (OAuth, SAML, etc.)
    • Performance, scalability, versioning and integration best practices
  • Hands‑on proficiency with Postman and Swagger/OpenAPI specs for exploring, validating, and testing APIs and integration endpoints.
  • Strong ability to facilitate workshops, lead requirement discovery, and translate business needs into clear functional specifications, user stories, and acceptance criteria.
  • Excellent communication, influencing, and stakeholder management skills, capable of aligning business SMEs, architects, engineering teams, and vendors.
  • Experience working across multi-disciplinary teams, ensuring traceability, gap analysis, and end‑to‑end requirements governance for ECM transformations.
  • Exposure to the insurance domain, including understanding of policy, claims, customer data, regulatory and compliance-driven document processes.