Microsoft GSA ZTNA (Zero Trust Network Access) Engineer

Key Responsibilities:

• Design, implement, and manage Microsoft Zero Trust solutions including Conditional Access, Defender for Identity, Microsoft Entra, and related technologies.
  
• Support and optimize ZTNA policies across hybrid and cloud environments.
  
• Collaborate with security architects and network engineers to enforce least privilege access and micro-segmentation.
  
• Monitor and respond to ZTNA-related incidents and alerts.
  
• Integrate ZTNA with SIEM/SOAR platforms for enhanced visibility and automation.
  
• Work with Cisco networking teams to align ZTNA policies with network segmentation and firewall rules.
  
• Conduct regular assessments of access controls and recommend improvements.
  
• Document architecture, configurations, and operational procedures.
  
• Perform regular ServiceNow updates and manage problem tickets effectively.
  
• Work cross-functionally with Endpoint, Network, and other technical teams to ensure seamless integration and issue resolution.
  
• Lead proactive case management with vendors to drive timely resolution and continuous improvement.
  
• Demonstrate leadership and attention to detail in all aspects of project execution and operational support.
  

Required Skills & Experience:

• Proven experience with Microsoft GSA and Zero Trust frameworks.
  
• Strong understanding of networking protocols (TCP/IP, DNS, DHCP, VPN, etc.).
  
• Experience with Microsoft Defender suite, Azure AD Conditional Access, and Microsoft Entra ID.
  
• Familiarity with Cisco networking technologies (e.g., ASA, Firepower, ISE, AnyConnect).
  
• Solid problem-solving and analytical skills.
  
• Background in enterprise security operations or network security.
  
• Experience with ServiceNow for ticketing and workflow management.
  
• Strong cross-team collaboration and communication skills.
  

Preferred Qualifications:

• Microsoft certifications (e.g., SC-100, SC-300, AZ-500).
  
• Cisco certifications (e.g., CCNA Security, CCNP Security) are a plus.
  
• Experience in large-scale enterprise or government environments.
  
• Knowledge of NIST, MITRE ATT&CK, or other security frameworks.