Business Analyst

Business Analysis & Delivery Skills (Core)

• Strong BA project experience of delivering regulatory or policy-driven change
  
• Strong experience on Target Operating Models (TOMs), i.e. designing processes
  
• Advanced capability in process mapping (L2–L4), including current state and future state
  
• Strong requirements documentation skills, including:
  
• Business requirements
  
• Functional requirements
  
• Non-functional and control requirements
  
• Ability to trace regulatory obligations through to operational and system impacts;
  
• Strong ability to interpret legislation, rules, and industry codes and identify implications
  
• Confident in challenging gaps, inconsistencies, or illogical solutions
  
• Able to connect dots across customer experience, risk, operations, and technology
  
• High attention to detail without losing sight of broader strategic intent
  

Domain Knowledge Required

• Fraud and scam domain knowledge (strongly preferred)
  
• Experience working with:
  
• Financial crime
  
• Consumer protection obligations
  
• Risk and compliance frameworks
  
• Exposure to SPF obligations, industry rules, or codes (highly desirable)
  
• Background in financial services or banking environments