Servicenow Specialist

We are looking for a ServiceNow Specialist to support the AMP account, responsible for the configuration, enhancement, and ongoing support of the ServiceNow platform.

Key Responsibilities:

•            Configure and support ServiceNow ITSM modules, including Incident, Problem, Change, Request and Service Catalogue.

•            Develop and maintain workflows, Flow Designer automations, Business Rules, Client Scripts and UI Policies.

•            Support CMDB, including CI data quality, relationships, and ongoing maintenance.

•            Develop and support integrations using REST APIs, Integration Hub and MID Server.

•            Perform platform administration, troubleshooting and production support.

•            Support platform upgrades, releases, testing and continuous improvement initiatives.

•            Work with business and technical stakeholders to understand requirements and deliver effective ServiceNow solutions.

•            Ensure solutions comply with security, governance and change-management standards.