Payroll Officer

About our Client

Our client is a leading organisation within the retail sector, renowned for its commitment to quality care, innovation, and employee wellbeing. Due to continued growth, they are seeking a motivated and detail-oriented Payroll Officer to join their team on a permanent basis.

The Role

Reporting to the Payroll Manager, you will play a key role in ensuring the accurate and timely processing of payroll while supporting employees across the business. Responsibilities include:

• Coordinating the fortnightly payroll process within a collaborative team environment.
• Processing new starter, employee change, and termination documentation.
• Responding to payroll-related queries and providing exceptional internal customer service.
• Managing salary increases and assisting with month-end and year-end payroll activities.
• Maintaining employee records and payroll documentation.
• Preparing new employee files and onboarding packs.
• Collecting and processing police checks, including reimbursement administration.
• Supporting the wider payroll team with general administrative duties as required.

About You

To be successful in this role, you will bring:

• Previous payroll experience, ideally within a medium to large-scale payroll environment.
• Experience using a high-volume payroll system.
• Excellent attention to detail and accuracy.
• Strong organisational and time management skills, with the ability to meet deadlines.
• Outstanding verbal and written communication skills.
• A proactive, team-focused approach and willingness to support colleagues.

What's on Offer

• Flexible hybrid working arrangement | 2 days in the office, 3 days from home.
• Join a business that genuinely prioritises employee wellbeing and development.
• Convenient city-based office location.
• Stable, permanent opportunity with ongoing career growth potential.