Restaurant Manager- Sales & Guest Experience

Location: Hobart, TAS Employment: Full-Time Industry: Hospitality / Restaurant Management The Opportunity An established and growing hospitality group in Hobart is looking for a commercially minded Restaurant Manager – Sales & Guest Experience. This is not a traditional restaurant manager position focused only on rosters, opening and closing the restaurant. We are looking for someone who can lead the floor, build relationships with customers and actively contribute to growing restaurant revenue. The right person will think like both a hospitality professional and a salesperson. What You’ll Be Responsible For Restaurant & Team Leadership * Managing day-to-day front-of-house operations * Leading, training and motivating the FOH team * Maintaining high standards of service and presentation * Managing reservations and maximising table utilisation * Coordinating closely with the kitchen team * Handling customer feedback and resolving issues professionally * Maintaining opening, closing and operational procedures Sales & Revenue Growth A major part of this position is developing revenue rather than simply managing existing trade. You will be expected to: * Build relationships with regular and returning customers * Increase repeat visitation * Identify opportunities for functions, group bookings and corporate dining * Follow up enquiries and convert them into confirmed bookings * Develop relationships with local businesses, hotels and organisations * Promote events, special menus and dining experiences * Train FOH staff in confident and appropriate upselling * Increase average customer spend through better recommendations and service * Help develop strategies to fill quieter services and periods * Maintain relationships with valuable customers after their visit Who We’re Looking For You may currently be a: * Restaurant Manager * Assistant Restaurant Manager * Venue Manager * FOH Supervisor ready for the next step * Hospitality professional with strong sales ability * Sales or business-development professional with genuine restaurant experience You should be confident speaking with customers and comfortable taking ownership of commercial targets. We particularly value: * Strong communication and relationship-building skills * Leadership ability * Commercial awareness * Initiative and accountability * Excellent presentation * Confidence selling without compromising genuine hospitality * Ability to motivate and develop a FOH team * Understanding of restaurant operations * A results-focused mindset Previous restaurant management or senior FOH experience is highly desirable. Remuneration & Incentives We offer a competitive base salary appropriate to experience. Importantly, this role will also have the opportunity to earn performance-based incentives linked to measurable sales and business-development results. Strong performance should be rewarded. Career Opportunity This position offers considerably more scope than simply managing one restaurant floor. We are a growing hospitality business with multiple operations, and an exceptional performer will have the opportunity to take on broader venue, sales and group-level management responsibilities over time. We are looking for someone who wants to help build a business, not simply manage a shift. Apply Please submit your resume together with a short introduction. We would particularly like to hear: What have you personally done in a previous hospitality role to increase sales, repeat business or customer loyalty? Applications that address this question will be given priority.