Business Trainee

Join MEGT as a Business Trainee!

Are you a motivated and reliable individual looking to start or develop your career in customer service and administration?

MEGT has a fantastic opportunity with Holy Cross Services in Banyo for a Business Trainee within their Client Services team.

This is a great opportunity to gain practical workplace experience, develop your customer service and administration skills, and work towards a nationally recognised qualification while being supported by an experienced team.

About the role

As a Business Trainee, you'll gain hands-on experience in a professional and inclusive workplace, supporting the Client Services team with a range of customer service and administration tasks.

Your day-to-day duties may include:

• Answering incoming customer enquiries and directing them to the appropriate team
• Providing friendly and professional customer service over the phone
• Assisting with ordering and general administrative tasks
• Supporting end-of-month reporting activities
• Using technology and business systems to support the day-to-day operations of the team

No previous experience is required - Holy Cross Services is happy to train the right person!

What we're looking for

We're looking for someone who:

• Has a genuine interest in customer service, administration or an office-based career
• Has excellent communication skills and is comfortable speaking with customers over the phone
• Is confident using technology and keen to learn new systems
• Is reliable, punctual and organised
• Has a positive attitude, strong work ethic and willingness to learn

What can you expect from us?

• Earn while you learn with a nationally recognised Certificate III in Business
• Personalised support and coaching throughout your traineeship
• Weekly pay
• Gain valuable customer service and administration experience
• Comprehensive TAFE training
• Work in a supportive and inclusive workplace
• Potential opportunity for ongoing employment and career progression with Holy Cross Services after completing your traineeship
• Monthly team BBQs
• Birthday and years-of-service recognition
• Access to an Employee Assistance Program (EAP)

About Holy Cross Services

Holy Cross Services (HCL) is a Mercy Ministry and purpose-driven organisation committed to creating meaningful employment opportunities and an inclusive workplace.

HCL provides professional services across Queensland and has a strong focus on supporting people with disability to gain meaningful employment, develop valuable skills and reach their full potential.

As part of the Client Services team, you'll be joining an organisation that values dignity, respect, integrity and compassion, while gaining practical experience that can help build your future career.

The successful candidate will be required to obtain a Disability Services Yellow Card, as the role is based in an environment supporting people with disability.

Ready to take the next step?

If you're looking for an opportunity to earn while you learn, develop your skills and build a career in customer service and administration, we'd love to hear from you!

Click "Apply Now" to take the next step.

For more information, visit the MEGT Jobs page.

At MEGT, we enable people to start their careers through Apprenticeships and Traineeships and support large and small businesses to recruit, train and grow careers. Our purpose is to provide life changing, lifelong learning and employment solutions for all. We invite you to be part of our story. By applying, you agree to receive information about other MEGT employment and education opportunities.

MEGT is committed to being a Child Safe Organisation and an Equal Opportunity Employer. We have zero tolerance of racism, discrimination, harm, or abuse. We have a culture that values safety, diversity, and inclusion and encourage all qualified applicants, including minorities, genders, protected veterans, Aboriginal and Torres Strait Islander peoples and individuals with disabilities to apply.